Contact Us

Do you have questions or suggestions about the The Silver Palate® online store, including website, policies, or products? Check our help page first. If you still have questions, then here's how you can contact us.

To order by phone:
Simply call us at: 866-972-6879 (Toll-Free)
Monday-Friday 6:00 a.m. to 5:00 p.m. PT

If you would like to contact us, you can use the following e-mail addresses and phone numbers:

Orders you have placed:
Please check Your Account first. If you can't find your answer, then contact us at:
silverpalate@worldpantry.com
Phone: 866-972-6879 (Toll-Free)
Monday-Friday 6:00 a.m. to 5:00 p.m. PT
Other questions or suggestions about our website, products, or policies:
silverpalate@worldpantry.com
You are a retailer and would like to ask about carrying our products:
E-mail: silverpalate@worldpantry.com
Phone: 201-568-0110
If you would like to contact WorldPantry.com directly:
E-mail: customerservice@worldpantry.com
Phone: 866-972-6879 (Toll-Free)
Monday-Friday 6:00 a.m. to 5:00 p.m. PT

If you need to mail something to us, you can use the following addresses:

For items pertaining to this The Silver Palate® website:
The Silver Palate®
c/o WorldPantry.com®, Inc.
1192 Illinois Street
San Francisco, CA 94107
Phone:
866-972-6879 (Toll-Free)
Fax:
415-401-0087
For non-website related items, you can call directly to The Silver Palate®:
The Silver Palate®, Inc.
P.O. Box 512
Cresskill, NJ 07626
Phone:
201-568-0110
Fax:
201-568-8844